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Customer satisfaction
Consumer behaviour
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Spain
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Customer value
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Kundenwert
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loyalty
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satisfaction
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Sánchez-Fernández, Raquel
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Arteaga-Moreno, Francisco
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Gallarza, Martina G.
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Iniesta-Bonillo, M. Ángeles
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Efficiency and quality as economic dimensions of perceived value : conceptualization, measurement, and effect on statisfaction
Sánchez-Fernández, Raquel
;
Iniesta-Bonillo, M. Ángeles
- In:
Journal of retailing and consumer services
16
(
2009
)
6
,
pp. 425-433
Persistent link: https://www.econbiz.de/10003906157
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2
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
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