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Journal of euromarketing
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The journal of services marketing
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ECONIS (ZBW)
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The relationship between store performance and store managers perceptions of their customer services
Terblanche, Nic S.
- In:
Journal of euromarketing
23
(
2014
)
4
,
pp. 5-18
Persistent link: https://www.econbiz.de/10010497686
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The gloomy side of value co-creation for service employees
Terblanche, Nic S.
;
Babin, Barry J.
- In:
The journal of services marketing
38
(
2024
)
10
,
pp. 44-65
Persistent link: https://www.econbiz.de/10015207225
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