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~subject:"Data envelopment analysis"
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Data envelopment analysis
Data-Envelopment-Analyse
21
Performance measurement
21
Performance-Messung
21
Iran
14
AHP-Verfahren
13
AHP approach
12
Dienstleistungsqualität
11
Service quality
10
DEA
9
Multi-criteria analysis
9
Multikriterielle Entscheidungsanalyse
9
data envelopment analysis
9
Customer satisfaction
8
Erfolgsfaktor
7
Fuzzy sets
7
Fuzzy-Set-Theorie
7
Hotellerie
7
Knowledge management
7
Ranking-Verfahren
7
Success factor
7
critical success factors
7
CSFs
6
Efficiency
6
Hotel industry
6
Kundenzufriedenheit
6
Prioritization
6
Quality management
6
Qualitätsmanagement
6
Ranking method
6
TOPSIS
6
Wissensmanagement
6
Bank
5
Data envelopment analysis (DEA)
5
Theorie
5
Theory
5
Analytic network process (ANP)
4
Effizienz
4
Hotel
4
Human capital
4
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2
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research-article
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English
21
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Shirouyehzad, Hadi
19
Dabestani, Reza
8
Shahin, Arash
4
Tavakoli, Mohammad Mehdi
4
Berjis, Negin
3
Saljoughian, Mohammad
3
Arabzad, S. Mohammad
2
Arbabshirani, Behrouz
2
Aryanezhad, Mir-Bahador
2
Lotfi, Farhad Hosseinzadeh
2
Pourakbar, Zohreh
2
Abedian, Mansour
1
Asadpour, Milad
1
Hadi Shirouyehzad
1
Hejazi, Seyad Reza
1
Hejazi, Seyed Reza
1
Hosseini Ballam, Azam
1
Kamali, Ahmad
1
Khajeh, Elaheh
1
Lofti, Farhad Hosseinzadeh
1
Mashhadi, Fereshteh
1
Mirdamadian, Bahareh S.
1
Mohammad Mahdi Tavakoli
1
Mokhatab Rafiee, Farimah
1
Movahedi, Farzad
1
Naji, Badia
1
Pourjavad, Ehsan
1
Rafiee, Farimah Mokhatab
1
Raissi-Ardali, Gholam-Ali
1
Rajabi, Mostafa
1
Reza Davoodi, Sayyed Mohammad
1
Tavakoli, Mohammad Mahdi
1
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International journal of services and operations management
6
International journal of productivity and quality management : IJPQM
5
Journal of modelling in management
3
International journal of knowledge management studies : IJKMS
1
International journal of logistics systems and management
1
International journal of quality & reliability management
1
Inventi impact: emerging economies
1
Journal of Modelling in Management
1
Operations research letters
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
20
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Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 213-239
Persistent link: https://www.econbiz.de/10011479745
Saved in:
2
Application of PCA/DEA method to evaluate the performance of human capital management : a case study
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
- In:
Inventi impact: emerging economies
(
2014
)
4
,
pp. 256-275
Persistent link: https://www.econbiz.de/10010486636
Saved in:
3
Performance evaluation method of knowledge management and safety management applying PCA/DEA : a case study
Movahedi, Farzad
;
Shirouyehzad, Hadi
;
Berjis, Negin
; …
- In:
International journal of knowledge management studies : …
6
(
2015
)
4
,
pp. 301-321
Persistent link: https://www.econbiz.de/10011547310
Saved in:
4
Performance evaluation of HESA laboratory units : an integrated DEA-BCD approach
Arabzad, S. Mohammad
;
Kamali, Ahmad
;
Naji, Badia
; …
- In:
International journal of services and operations management
16
(
2013
)
2
,
pp. 225-239
Persistent link: https://www.econbiz.de/10010230171
Saved in:
5
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
6
Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
7
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
8
Performance evaluation of hotels by data envelopment analysis based on customers' perception and gap analysis
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
4
,
pp. 447-467
Persistent link: https://www.econbiz.de/10009576346
Saved in:
9
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
10
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
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