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~subject:"Dienstleistungsmarketing"
~subject:"Unternehmensdienstleistung"
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Dienstleistungsmarketing
Unternehmensdienstleistung
Dienstleistung
5,346
Services
4,334
Dienstleistungssektor
1,478
services
1,357
Service industry
1,355
Deutschland
1,108
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982
Professional services
832
Freie Berufe
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785
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780
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639
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449
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449
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435
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395
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371
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369
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368
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368
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366
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338
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333
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327
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323
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307
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284
Customer satisfaction
267
Kundenzufriedenheit
263
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245
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242
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228
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25
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20
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8
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5
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5
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5
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5
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5
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5
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5
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3
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2
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Bruhn, Manfred
27
Meffert, Heribert
18
Görg, Holger
11
Kleinaltenkamp, Michael
9
Geishecker, Ingo
8
Hadwich, Karsten
8
Meyer, Anton
8
Edvardsson, Bo
6
Fließ, Sabine
6
Grönroos, Christian
6
Bitner, Mary Jo
5
Corsten, Hans
5
Gouthier, Matthias
5
Gremler, Dwayne D.
5
Jaakkola, Elina
5
Mattoo, Aaditya
5
Parida, Vinit
5
Zeithaml, Valarie A.
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Furrer, Olivier
4
Hydle, Katja Maria
4
Keuper, Frank
4
Marcolin, Luca
4
McColl-Kennedy, Janet R.
4
Ornelas, Emanuel
4
Scheuer, Thomas
4
Schmitz, Gertrud
4
Stauss, Bernd
4
Vargo, Stephen L.
4
Werr, Andreas
4
Witell, Lars
4
Atkins, Marc
3
Baines, Tim
3
Baron, Steve
3
Borchert, Margret
3
Breunig, Karl Joachim
3
Debaere, Peter
3
Empson, Laura
3
Eppinger, Peter S.
3
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Springer Fachmedien Wiesbaden
4
Deutschland / Bundesministerium für Bildung und Forschung
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Duncker & Humblot
2
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
2
Fraunhofer-Institut für System- und Innovationsforschung
2
Institut für Technik der Betriebsführung
2
American Marketing Association
1
Conference on Services Marketing <1, 1981, Orlando, Fla.>
1
DIIR - Deutsches Institut für Interne Revision / Arbeitskreis "Revision der Beschaffung"
1
Deutscher Betriebswirte-Verlag GmbH
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Umweltbundesamt
1
Dienstleistungsmarketing-Workshop <8, 2001, Innsbruck>
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Techno-Economic Policy Support Network (ETEPS AISBL)
1
Fraunhofer-Informationszentrum Raum und Bau
1
Friedrich-Schiller-Universität Jena
1
Hochschulgruppe Arbeits- und Betriebsorganisation
1
IGI Global
1
Ifo-Institut für Wirtschaftsforschung
1
Industrie- und Handelskammer zu Düsseldorf
1
Industrie- und Handelskammer zu Köln
1
Innovative Management-Partner Unternehmensberatungs-GmbH <Innsbruck>
1
Institut für Technik der Betriebsführung im Handwerk
1
Ludwig-Maximilians-Universität München / Institut für Wirtschaftsgeographie
1
National Bureau of Economic Research
1
OECD
1
Peat, Marwick and MacLintock <London>
1
Peter Lang GmbH
1
RWTH Aachen
1
Regioconsult - Konzepte für Politik und Wirtschaft <Berlin>
1
Special Educators' Conference <1, 1981, Orlando, Fla.>
1
Springer-Verlag
1
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SpringerLink / Bücher
26
Industrial marketing management : the international journal for industrial and high-tech firms
15
The journal of services marketing
15
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
12
Journal of service management
12
Fokus Dienstleistungsmarketing
11
Springer eBook Collection / Business and Economics
11
Journal of business research : JBR
9
The service industries journal
9
Journal of service research : JSR
8
The Oxford handbook of professional service firms
8
Gabler Edition Wissenschaft
7
Professional services firms
7
Journal of service research
6
The journal of business & industrial marketing
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Meffert-Marketing-Edition
5
Basler Schriften zum Marketing
4
Focus Dienstleistungsmarketing
4
International journal of innovation management
4
International journal of quality and service sciences
4
International journal of services and operations management
4
International journal of services technology and management
4
Journal of operations management
4
Kohlhammer Edition Marketing
4
Managing service quality : MSQ ; an international journal
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Schriften zu Marketing und Management
4
Services marketing quarterly
4
ZEW discussion papers
4
Accounting, auditing & accountability journal
3
Comparative economic research : Central and Eastern Europe
3
Discussion paper
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of service theory and practice
3
Lehrbuch
3
Meffert Marketing Edition
3
Research
3
Schriftenreihe Schwerpunkt Marketing
3
Schriftenreihe innovatives Dienstleistungsmanagement
3
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Source
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ECONIS (ZBW)
725
EconStor
6
ArchiDok
1
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1
Factors that influence the marketing of professional
services
Enerson, Meg
;
Mason, Roger B.
;
Corbishley, Karen M.
- In:
Investment management and financial innovations
13
(
2016
)
3
,
pp. 118-130
Persistent link: https://www.econbiz.de/10011666659
Saved in:
2
Customer-induced interactions and innovation in professional
services
: the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
3
Designing professional
services
: pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
4
A strategic framework for task automation in professional
services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
5
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
Saved in:
6
When purchasing professional
services
supports innovation
D'Antone, Simona
;
Santos, Juliana Bonomi
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
Saved in:
7
Knowledge
services
as a basis of enterprise growth
Tučková, Zuzana
- In:
European financial and accounting journal : EFAJ
4
(
2009
)
3
,
pp. 77-86
they want to have themselves. They asked for the products and
services
according to their own wishes, namely: high …
Persistent link: https://www.econbiz.de/10011459516
Saved in:
8
Enhancing value co-creation in professional service projects : the roles of professionals, clients and their effective
Chih, Ying-Yi
;
Zwikael, Ofer
;
Restubog, Simon Lloyd D.
- In:
International journal of project management : the …
37
(
2019
)
5
,
pp. 599-615
Persistent link: https://www.econbiz.de/10012051709
Saved in:
9
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
10
To give or not to give professional
services
to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
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