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~subject:"Dienstleistungsqualität"
~subject:"E-commerce"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Non-commercial literature"
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Dienstleistungsqualität
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time.lex <Körperschaft>
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International journal of business information systems : IJBIS
6
Telecommunications policy : the international journal of digital economy, data sciences and new media
6
The international journal of business science & applied management : IJBSAM
5
Information systems management
4
International journal of electronic business
4
International journal of quality & reliability management
4
Journal of internet commerce
4
The journal of services marketing
4
The service industries journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
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3
Cogent business & management
3
International review on public and non-profit marketing
3
Manufacturing & service operations management : M & SOM
3
Public management review
3
Administrative Sciences : open access journal
2
Economics & management series
2
Electronic government : EG; an international journal
2
Eurasian geography and economics
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR
2
International journal of business excellence
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of productivity and quality management : IJPQM
2
International journal of public sector performance management : IJPSPM
2
International journal of quality and service sciences
2
International journal of services technology and management
2
International journal of services, economics and management
2
Journal of management
2
Journal of service research : JSR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing service quality : MSQ ; an international journal
2
Pakistan journal of commerce and social sciences
2
Speyerer Forschungsberichte
2
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1
Academy of Management journal : AMJ
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Acta oeconomica : periodical of the Hungarian Academy of Sciences
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Arab digital development report
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ECONIS (ZBW)
240
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240
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1
Managing nurse lines - practical challenges and the developing theory
Wang, Xiaofang
;
Debo, Laurens G.
;
Scheller-Wolf, Alan
- In:
International journal of production research
53
(
2015
)
23/24
,
pp. 7213-7225
Persistent link: https://www.econbiz.de/10011431963
Saved in:
2
Assessing the opportunities and behaviors of banking clients in Romania : an analysis of the use of online banking applications
David, Simona
- In:
Academic journal of economic studies
5
(
2019
)
2
,
pp. 63-73
Persistent link: https://www.econbiz.de/10012039017
Saved in:
3
Exploring the zone of tolerance for internal customers in IT-enabled call centers
Hsieh, J. J. Po-an
;
Sharma, Piyush
;
Rai, Arun
; …
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 277-294
Persistent link: https://www.econbiz.de/10009782145
Saved in:
4
Managing citizens' uncertainty in e-government services : the mediating and moderating roles of transparency and trust
Venkatesh, Viswanath
;
Thong, James Y. L.
;
Chan, Frank K. Y.
- In:
Information systems research : ISR
27
(
2016
)
1
,
pp. 87-111
Persistent link: https://www.econbiz.de/10011460105
Saved in:
5
An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter
;
Archer, Norman P.
;
Dwivedi, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
Saved in:
6
The effect of local and federal government website use on trust in government : an exploratory analysis
Kuhlmeier, David B.
;
Lipscomb, Clifford Allen
- In:
International journal of electronic business
11
(
2014
)
4
,
pp. 297-331
Persistent link: https://www.econbiz.de/10011287720
Saved in:
7
Electronic democracy as a technological platform for government electoral process management in Russia
Chistoborodov, I. G.
- In:
European research studies
21
(
2018
)
1
,
pp. 95-102
Persistent link: https://www.econbiz.de/10012238579
Saved in:
8
Electronic Government und Entwicklung : Ansätze zur Modernisierung der öffentlichen Politik und Verwaltung
Haldenwang, Christian von
-
2002
Persistent link: https://www.econbiz.de/10001669404
Saved in:
9
Electronic government in Deutschland : Ziele, Stand, Barrieren, Beispiele, Umsetzung
Reinermann, Heinrich
(
ed.
);
Lucke, Jörn von
(
contributor
)
-
2002
Persistent link: https://www.econbiz.de/10001679709
Saved in:
10
Sichere Online-Transaktionen im Bereich von Electronic Government : ein Analyse- und Gestaltungsrahmen
Bredow, Bianca von
-
2003
Persistent link: https://www.econbiz.de/10001788697
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