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The antecedents of client loyalty in business-to-business (B2B) electronic marketplaces
Janita, M. Soledad; Miranda, F. Javier - In: Industrial marketing management : the international … 42 (2013) 5, pp. 814-823
Persistent link: https://www.econbiz.de/10010211306
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Primary health care services quality in Spain : a formative measurement approach using PLS path modeling
Miranda, Francisco J.; Chamorro, Antonio; Murillo, Luis R. - In: International journal of quality and service sciences 4 (2012) 4, pp. 387-398
Persistent link: https://www.econbiz.de/10009691866
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Assessing primary healthcare services quality in Spain : managers vs. Patients perceptions
Miranda, Francisco J.; Chamorro, Antonio; Murillo, Luis R. - In: The service industries journal 30 (2010) 13/14, pp. 2137-2149
Persistent link: https://www.econbiz.de/10008809599
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Exploring service quality dimensions in B2b e-marketplaces
Soledad, Janita, M.; Javier, Miranda, F. - In: Journal of electronic commerce research : JECR 14 (2013) 4, pp. 363-386
Persistent link: https://www.econbiz.de/10010232541