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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Organizational change
33,535
Organisatorischer Wandel
31,134
Qualitätsmanagement
18,730
Quality management
17,056
Standardisierung
9,660
Standardization
9,555
Theorie
6,882
Theory
6,805
Deutschland
5,201
Germany
4,769
Strategisches Management
4,019
Innovation
3,851
Strategic management
3,750
Lean Production
3,571
Lean production
3,560
Service quality
3,363
Lean Management
3,293
Produktqualität
3,007
Product quality
3,001
Innovationsmanagement
2,969
Prozessmanagement
2,895
Lean management
2,864
Corporate culture
2,774
Unternehmenskultur
2,722
Welt
2,672
Business process management
2,666
Innovation management
2,659
World
2,658
Unternehmenserfolg
2,579
Quality
2,513
Management
2,504
Firm performance
2,503
Digitalisierung
2,469
Digitization
2,367
Führungsstil
2,302
Leadership style
2,287
USA
2,236
Organisationswandel
2,127
Unternehmen
2,062
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Undetermined
1,324
Free
694
CC license
82
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2,452
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884
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10
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2,243
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Book section
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Graue Literatur
180
Non-commercial literature
180
Hochschulschrift
149
Thesis
126
Working Paper
122
Arbeitspapier
110
Collection of articles of several authors
51
Sammelwerk
51
Conference paper
48
Konferenzbeitrag
48
Bibliografie enthalten
34
Bibliography included
34
Case study
33
Fallstudie
33
Konferenzschrift
32
Aufsatzsammlung
26
Amtsdruckschrift
21
Government document
21
Conference proceedings
20
Lehrbuch
10
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10
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8
Handbuch
8
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4
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4
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3
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3
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3
Nachschlagewerk
3
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English
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German
401
French
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Russian
2
Spanish
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Bruhn, Manfred
32
Siciliani, Luigi
25
Gravelle, Hugh
15
Rahman, Zillur
14
Shahin, Arash
14
Talib, Faisal
14
Antony, Jiju
11
Schreier, Gerhard
11
Dahlgaard-Park, Su Mi
10
McFadden, Kathleen L.
10
Straume, Odd Rune
10
Cudney, Elizabeth A.
9
Marimon, Frederic
9
Prybutok, Victor R.
9
Qureshi, M. N.
9
Tarí, Juan José
9
Dahlgaard, Jens Jörn
8
Gutacker, Nils
8
Medeiros, Denise Dumke de
8
Moscelli, Giuseppe
8
Rust, Roland T.
8
Brekke, Kurt R.
7
Melo, Fagner José Coutinho de
7
Zhang, Min
7
Abbott, Lawrence J.
6
Aobdia, Daniel
6
Chakraborty, Subhajit
6
Gremyr, Ida
6
Han, Heesup
6
Lu, Susan Feng
6
Vrat, Prem
6
Awasthi, Anjali
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chandrasekaran, Aravind
5
Che, Limei
5
Dwivedi, Yogesh K.
5
Elg, Mattias
5
Gotzamani, Katerina
5
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Hochschulrektorenkonferenz
19
OECD
9
IGI Global
8
European Commission / Joint Research Centre
6
Springer Fachmedien Wiesbaden
5
European Organization for Quality Control
3
European Parliament / Directorate-General for Internal Policies of the Union
3
Nomos Verlagsgesellschaft
3
Taylor and Francis.
3
World Bank
3
ACA
2
DAAD
2
ENQA
2
European Commission / Directorate-General for Research
2
European Commission / Directorate-General for the Information Society and Media
2
Forum Bildung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Organisation for Economic Co-operation and Development
2
Spark Ltd
2
Springer-Verlag GmbH
2
Time.lex
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
American Society for Quality
1
Apprimus Verlag
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
California Agricultural Experiment Station
1
Center for Service Excellence
1
Centralʹnyj bank Rossijskoj Federacii
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
97
International journal of productivity and quality management : IJPQM
76
International journal of quality & reliability management
69
The TQM journal : the international review of organizational improvement
68
Quality management journal : QMJ
50
Total quality management & business excellence
50
International journal of quality and service sciences
43
International journal of services and operations management
33
Health care management review : the journal for health care management research
29
Auditing : a journal of practice & theory
28
Journal of health organization and management
28
International journal of hospitality management
24
Beiträge zur Hochschulpolitik
23
The service industries journal
20
Managerial auditing journal
19
European research studies
18
International journal of production research
18
The accounting review : a publication of the American Accounting Association
18
Amfiteatru economic : an economic and business research periodical
17
Journal of retailing and consumer services
17
International journal of business information systems : IJBIS
16
International journal of six sigma and competitive advantage : IJSSCA
16
Benchmarking : an international journal ; BIJ
15
International journal of production economics
15
Cogent business & management
14
International journal of services and standards
14
European journal of operational research : EJOR
13
International journal of services and operations management : IJSOM
13
Journal of air transport management
13
Managing service quality : MSQ ; an international journal
13
International journal of services, economics and management
12
Journal of business research : JBR
12
Journal of health economics
12
Service business
12
Socio-economic planning sciences : the international journal of public sector decision-making
12
Administrative Sciences : open access journal
11
Benchmarking : an international journal
11
International journal of contemporary hospitality management
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Tourism management : research, policies, practice
11
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ECONIS (ZBW)
3,323
EconStor
18
OLC EcoSci
4
ArchiDok
1
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1
A process improvement methodology
Jagdale, Swati C.
;
Hable, Asawaree A.
;
Chabukswar, …
- In:
Understanding six sigma : concepts, applications and …
,
(pp. 123-159)
.
2018
Persistent link: https://www.econbiz.de/10012104321
Saved in:
2
How
Lean
Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
3
Constructs of
quality
in higher education services
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1091-1111
Persistent link: https://www.econbiz.de/10011629508
Saved in:
4
How
Lean
Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
5
Application of integrated
Lean
Six Sigma
quality
healthcare system practice in Indian healthcare
Kumar, K. Sathish
;
Babu, R. Venkatesh
;
Paranitharan, K. P.
- In:
International journal of value chain management : IJVCM
13
(
2022
)
1
,
pp. 112-139
Persistent link: https://www.econbiz.de/10013258388
Saved in:
6
Process redesign for time-based emergency admission targets : staff perceptions of the impact on
quality
of care
Leggat, Sandra G.
;
Gough, Richard
;
Bartram, Timothy
; …
- In:
Journal of health organization and management
30
(
2016
)
6
,
pp. 939-949
Persistent link: https://www.econbiz.de/10011610024
Saved in:
7
Making sense of
quality
philosophies
Fredriksson, Maria
;
Isaksson, Raine
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1452-1465
Persistent link: https://www.econbiz.de/10011919007
Saved in:
8
LEVERAGING
LEAN
IN SURGICAL SERVICES : creating a cost effective, standardized, high
quality
... patient-focused operation
KERPCHAR, JOYCE.
-
2017
Persistent link: https://www.econbiz.de/10013183074
Saved in:
9
LEVERAGING
LEAN
IN OUTPATIENT CLINICS : creating a cost effective, standardized, high
quality
... patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183078
Saved in:
10
LEVERAGING
LEAN
IN ANCILLARY HOSPITAL SERVICES : creating a cost effective, standardized, high ...
quality
, patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183081
Saved in:
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