Narrow search
Showing 1 - 5 of 5
Cover Image
Improvement of service quality of recreational fish market: case study of Yong-An fish market in Taiwan
Lee, Tzong-ru; Wu, Hsiao-chen; Chang, Shuchih Ernest; … - In: International journal of enterprise network management 3 (2009) 1, pp. 73-92
Persistent link: https://www.econbiz.de/10003829101
Cover Image
Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment
Lee, Tzong-ru; Lin, Jiun-Hung - In: International journal of logistics economics and … 1 (2007) 1, pp. 63-76
Persistent link: https://www.econbiz.de/10003751597
Cover Image
Strategising customer voice-based quality improvement for logistics service providers
Lee, Tzong-ru; Lin, Jiun-Hung; Lenny Koh, S. C. - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 266-280
Persistent link: https://www.econbiz.de/10003472013
Cover Image
Key factors affecting customers' willingness to use mobile coupons in a restaurant setting
Lee, Tzong-ru; Chen, Chin-yao; Hilletofth, Per; Hsu, … - In: International journal of management & enterprise … 13 (2014) 3/4, pp. 248-260
Persistent link: https://www.econbiz.de/10011387708
Cover Image
Criteria for services of air cargo logistics providers: how do they relate to client satisfaction?
Meng, Shiang-min; Liang, Gin-shuh; Lin, Kuang; Chen, … - In: Journal of air transport management 16 (2010) 5, pp. 284-286
Persistent link: https://www.econbiz.de/10003990872