Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How banner ads can be effectiv...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Consumer behaviour
18
Konsumentenverhalten
18
Beziehungsmarketing
9
Relationship marketing
9
Brand
7
Beschwerdemanagement
6
Brand management
6
Complaint management
6
Customer satisfaction
6
Kundenzufriedenheit
6
Markenartikel
6
Markenführung
6
Brand image
5
Dienstleistungsqualität
5
Experiment
5
Markenimage
5
Service quality
5
B-to-B-Marketing
4
Business-to-business marketing
4
Marketing management
4
Marketingmanagement
4
Social Web
4
Social web
4
Advertising effects
3
Customer service
3
Kundenservice
3
Leistungsentgelt
3
Performance pay
3
Werbewirkung
3
Advertising
2
Attractiveness
2
Average-sized models
2
Customer forgiveness
2
Developing countries
2
Economic growth
2
Entwicklungsländer
2
Führungskräfte
2
Information technology
2
Informationstechnik
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Cheng, I-shin
1
Chih, Wen-Hai
1
Chih, Wen-hai
1
Hsu, Li-Chun
1
Hsu, Li-chun
1
Lin, Wei-Ching
1
Wang, Kai-Yu
1
Wang, Kai-yu
1
more ...
less ...
Published in...
All
The service industries journal
2
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
2
Modeling revenge and avoidance in the mobile service industry : moderation role of technology anxiety
Hsu, Li-Chun
;
Wang, Kai-Yu
;
Chih, Wen-Hai
;
Lin, Wei-Ching
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1029-1052
Persistent link: https://www.econbiz.de/10012695309
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
