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Digitalisierung
Consumer behaviour
39
Konsumentenverhalten
36
Retail trade
17
Einzelhandel
16
Dienstleistungsqualität
15
Relationship marketing
15
Service quality
15
Beziehungsmarketing
14
Transformative service research
12
Dienstleistungssektor
11
Service industry
11
Customer satisfaction
10
Health care
9
Gesundheitsversorgung
8
Kundenzufriedenheit
8
Attention restoration theory
6
China
5
Discrimination
5
Einkaufszentrum
5
Gesundheitswesen
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Health care system
5
Servicescape
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Shopping center
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USA
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United States
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Cancer
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Homosexuality
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Homosexualität
4
Hospital
4
Krankenhaus
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Krebskrankheit
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Macau
4
Marketing management
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Marketingmanagement
4
transformative service research
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Behinderte
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Commercial friendships
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Culture
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Customer service
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Rosenbaum, Mark
3
Edwards, Karen
2
Bickle, Marianne C.
1
Campbell, Jeffery M.
1
Contreras Ramírez, Germán
1
Gonzalez-Arcos, Claudia Fernanda
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Kim, Jiyeon
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Subramony, Mahesh
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Walters, Gabby
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The journal of services marketing
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
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ECONIS (ZBW)
3
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The digitization of health care retailing
Rosenbaum, Mark
;
Contreras Ramírez, Germán
;
Edwards, Karen
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 432-446
Persistent link: https://www.econbiz.de/10011813342
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2
Commentary: the unintended consequences of digital service technologies
Rosenbaum, Mark
;
Walters, Gabby
;
Edwards, Karen
; …
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 97-109
Persistent link: https://www.econbiz.de/10013407398
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3
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
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