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What really matters : an exploratory sequential mixed-method study of women's hospitality professional identities

Ponting, Sandra Sun-Ah; Yu, Heyao; Lee, Lindsey; … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3883-3902

Persistent link: https://www.econbiz.de/10014429859

Keeping warm : racial disparities of warmth judgments in the service industry

Lee, Lindsey; Yu, Heyao; Jolly, Phillip M. - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3950-3971

Persistent link: https://www.econbiz.de/10014429887

Diversity and inclusion in hospitality and tourism : guest editorial

Yang, Wan; Madera, Juan M.; Xu, Shi; Wu, Luorong; Ma, Emily - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3737-3742

Persistent link: https://www.econbiz.de/10014429845

Leadership inclusion theory : a grounded theory study on hotel executives

Russen, Michelle; Dawson, Mary; Madera, Juan M.; … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3825-3843

Persistent link: https://www.econbiz.de/10014429854

Diversity and inclusion in hospitality and tourism : bridging the gap between employee and customer perspectives

Madera, Juan M.; Yang, Wan; Wu, Luorong; Ma, Emily; Xu, Shi - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3972-3989

Persistent link: https://www.econbiz.de/10014429888

Special issue: diversity and inclusion in hospitality and tourism

Yang, Wan (ed.); Madera, Juan M. (ed.); Xu, Shi (ed.); … - 2023

Persistent link: https://www.econbiz.de/10014429928

Enhancing performance and perceived justice in hospitality organizations : an integrated model of gender diversity within top management teams

Lee, Minwoo; Russen, Michelle; Dawson, Mary; Madera, Juan M. - In: The Cornell hospitality quarterly 64 (2023) 4, pp. 503-524

Persistent link: https://www.econbiz.de/10014381548

Perceived inclusion climate for leader diversity : conceptualization and scale development

Gip, Huy; Guchait, Priyanko; Madera, Juan M. - In: International journal of contemporary hospitality management 36 (2024) 13, pp. 77-96

Persistent link: https://www.econbiz.de/10015152960

Walking the talk in diversity management : exploring links between strategic statements, management practices, and external recognition

Manoharan, Ashokkumar; Madera, Juan M.; Singal, Manisha - In: International journal of hospitality management 94 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012495089

The Routledge handbook of diversity, equity, and inclusion management in the hospitality industry

Manoharan, Ashokkumar (ed.); Madera, Juan M. (ed.); … - 2024

"Interdisciplinary in terms of both its coverage and contributions, The Handbook on Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Global in...

Persistent link: https://www.econbiz.de/10014493580