Showing 1 - 6 of 6
Persistent link: https://ebvufind01.dmz1.zbw.eu/10001253089
Persistent link: https://ebvufind01.dmz1.zbw.eu/10001195868
Persistent link: https://ebvufind01.dmz1.zbw.eu/10000851597
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014302135
Consider a situation where a service provider serves two types of customers, sophisticated and naive. Sophisticated customers are well-informed of service-related information and make their joining-or-balking decisions strategically, whereas naive customers do not have such information and rely...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014117757
Persistent link: https://ebvufind01.dmz1.zbw.eu/10001371351