After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...