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Examining the success of the online public grievance redressal systems : an extension of the IS success model

Rana, Nripendra P.; Dwivedi, Yogesh K.; Williams, Michael D. - In: Information systems management 32 (2015) 1, pp. 39-59

Persistent link: https://www.econbiz.de/10011307913

An extended DeLone and McLean's information system model for examining success of online public grievance redressal system in Indian context

Rana, Nripendra P.; Dwivedi, Yogesh K.; Williams, Michael D. - In: International journal of Indian culture and business … 10 (2015) 3, pp. 267-290

Persistent link: https://www.econbiz.de/10011514065

SME's adoption of e-commerce using social media in Saudi Arabian context : a systematic literature review

Abed, Salma S.; Dwivedi, Yogesh K.; Williams, Michael D. - In: International journal of business information systems : … 19 (2015) 2, pp. 159-179

Persistent link: https://www.econbiz.de/10011326849

Social media as a bridge to e-commerce adoption in SMEs : a systematic literature review

Abed, Salma S.; Dwivedi, Yogesh K.; Williams, Michael D. - In: The marketing review 15 (2015) 1, pp. 39-57

Persistent link: https://www.econbiz.de/10011407081

Social commerce as a business tool in Saudi Arabia's SMEs

Abed, Salma S.; Dwivedi, Yogesh K.; Williams, Michael D. - In: International journal of Indian culture and business … 13 (2016) 1, pp. 1-19

Persistent link: https://www.econbiz.de/10011664744

Risk, privacy and security concerns in digital retail

Marriott, Hannah R.; Williams, Michael D.; Dwivedi, … - In: The marketing review 17 (2017) 3, pp. 337-365

Persistent link: https://www.econbiz.de/10011853834

Social commerce adoption research from the consumer context : a literature review

Abed, Salma S.; Dwivedi, Yogesh K.; Williams, Michael D. - In: International journal of business information systems : … 25 (2017) 4, pp. 510-525

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Proliferation of the Internet economy : e-commerce for global adoption, resistance, and cultural evolution

Shareef, Mahmud Akhter; Dwivedi, Yogesh Kumar; … - 2009

"This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher

Persistent link: https://www.econbiz.de/10003779311