"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--

"This book enhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens"--Provided by publisher.

"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--Provided by publisher.

1. Exploring a professional social network system to support learning in the workplace / Anthony "Skip" Basiel, Paul Coyne -- 2. Knowledge producing megamachines : the biggest Web 2.0 communities of the future / Laszlo Z. Karvalics -- 3. Web 2.0 driven sustainability reporting / Daniel Süpke,...

Global Challenges and Strategic Disruptors in Asian Businesses and Economies / Patricia Ordonez de Pablos, Miltiadis Lytras -- Active Social Listening and its Impact on Firm Strategies : Study of Indian Context / Som Bhattacharyya, Neenu Neenu Augmenting Human Resource Proximity Plumbing...

"The book presents a collection of chapters exploring and discussing the state-of-the-art, emerging topics, challenges and success factors in business, big data, innovation and technology in Asia, exploring how IoT, big data and AI can provide solutions for global challenges and companies"--

"The book explores new and emerging frameworks, tools, strategies to support companies and economies towards the green and digital transformation in Asia, with special focus on ASEAN by analyzing the role of disruptive technologies, cutting-edge green technologies and in these emerging practices...