Narrow search
Showing 1 - 6 of 6
Cover Image
E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.; Charterina, Jon; Gilsanz, Ainhize - In: The service industries journal 29 (2009) 11/12, pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
Cover Image
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.; Gilsanz, Ainhize - In: Journal of service research : JSR 16 (2013) 2, pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Cover Image
e-Service quality: overview and research agenda
Barrutia, José M.; Gilsanz, Ainhize - In: International journal of quality and service sciences 1 (2009) 1, pp. 29-50
Persistent link: https://www.econbiz.de/10003915088
Cover Image
Online reverse auctions research in marketing versus SCM : a review and future directions
Mora Cortez, Roberto; Cabanelas, Pablo; Charterina, Jon - In: Industrial marketing management : the international … 115 (2023), pp. 439-454
Persistent link: https://www.econbiz.de/10014455293
Cover Image
Resources for value co-creation in e-commerce : a review
Paredes, Mario R.; Barrutia, José M.; Echebarria, Carmen - In: Electronic commerce research 14 (2014) 2, pp. 111-136
Persistent link: https://www.econbiz.de/10010404458
Cover Image
Value co-creation in e-commerce contexts : does product type matter?
Barrutia, José M.; Paredes, Mario R.; Echebarria, Carmen - In: European journal of marketing : EJM 50 (2016) 3/4, pp. 442-463
Persistent link: https://www.econbiz.de/10011574404