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Revisiting the role of web assurance seals in business-to-consumer electronic commerce
Kim, Dan J.; Steinfield, Charles; Lai, Ying-Ju - In: Decision support systems : DSS ; the international journal 44 (2007/08) 4, pp. 1000-1015
Persistent link: https://www.econbiz.de/10003671816
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Trust and satisfaction, two stepping stones for successful e-commerce relationships : a longitudinal exploration
Kim, Dan J.; Ferrin, Donald L.; Rao, H. Raghav - In: Information systems research : ISR 20 (2009) 2, pp. 237-257
Persistent link: https://www.econbiz.de/10003869674
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A trust-based consumer decision-making model in electronic commerce : the role of trust, perceived risk, and their antecedents
Kim, Dan J.; Ferrin, Donald L.; Rao, H. Raghav - In: Decision support systems : DSS ; the international journal 44 (2007/08) 2, pp. 544-564
Persistent link: https://www.econbiz.de/10003669801
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A study of online portal users' loyalty from core service, additional value-added service and switching barriers perspectives
Kim, Dan J.; Jeong, Eui Jun; Hwang, Yujong - In: Information systems management 32 (2015) 2, pp. 136-152
Persistent link: https://www.econbiz.de/10011307907
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Is online consumers' impulsive buying beneficial for e-commerce companies? : an empirical investigation of online consumers' past impulsive buying behaviors
Lim, Se Hun; Lee, Sukho; Kim, Dan J. - In: Information systems management 34 (2017) 1, pp. 85-100
Persistent link: https://www.econbiz.de/10011716785