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The way you make me feel and behave : supervisor-triggered newcomer affect and approach-avoidance behavior

Nifadkar, Sushil; Tsui, Anne S.; Ashforth, Blake E. - In: Academy of Management journal : AMJ 55 (2012) 5, pp. 1146-1168

Persistent link: https://www.econbiz.de/10009673101

Ambivalence in organizations : a multilevel approach

Ashforth, Blake E.; Rogers, Kristie M.; Pratt, Michael G.; … - In: Organization science : a journal of the Institute for … 25 (2014) 5, pp. 1453-1478

Persistent link: https://www.econbiz.de/10010463557

The bright side of emotional labor

Humphrey, Ronald H.; Ashforth, Blake E.; Diefendorff, … - In: Journal of organizational behavior : OB ; the internat. … 36 (2015) 6, pp. 749-769

Persistent link: https://www.econbiz.de/10011448359

Institutionalized affect in organizations : not an oxymoron

Ashforth, Blake E.; Humphrey, Ronald H. - In: Human relations : towards the integration of the social … 75 (2022) 8, pp. 1483-1517

Persistent link: https://www.econbiz.de/10013269456

HR managers as toxin handlers: the buffering effect of formalizing toxin handling responsibilites

Kulik, Carol T.; Cregan, Christina; Metz, Isabel; … - In: Human resource management 48 (2009) 5, pp. 695-716

Persistent link: https://www.econbiz.de/10003891408

Chapter 12 Using Expertise as a Firewall: Exploring Emotion Work of Novices and Experts

Perera, Sanjeewa; Kulik, Carol T. - In: New ways of studying emotions in organizations, (pp. 341-368). 2015

Emotion work benefits service organizations, but high emotion-workloads lead to negative consequences for employees. We examined differences between employees highly competent in emotion work (Experts) and those who are less competent (Novices). We found that Novices conformed to organizational...

Persistent link: https://www.econbiz.de/10015366828