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1. Introduction -- 2. Justice-relevant cognitions as a cause of affect -- 3. Justice and the moral emotions -- 4. Justice, the self, and affect -- 5. Mood and emotions as causes of justice -- 6. Emotional regulation : display rules and terror management -- 7. Conclusion.
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Display rules are formal and informal norms that regulate the expression of workplace emotion. Organizations impose display rules to meet at least three objectives: please customers, maintain internal harmony, and promote employee well-being. Despite these valid intentions, display rules can...
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