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Effects of employees' positive affective displays on customer loyalty intentions : an emotions-as-social-information perspective
Wang, Ze; Singh, Surendra N.; Li, Yexin Jessica; … - In: Academy of Management journal : AMJ 60 (2017) 1, pp. 109-129
Persistent link: https://www.econbiz.de/10011670969
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Consumer responses toward symmetric versus asymmetric facial expression emojis
Hewage, Ganga S. Urumutta; Liu, Yue; Wang, Ze; Mao, Huifang - In: Marketing letters : a journal of research in marketing 32 (2021) 2, pp. 219-230
Persistent link: https://www.econbiz.de/10012548472
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The effects of guilt and sadness on sugar consumption
Lefebvre, Sarah; Hasford, Jonathan; Wang, Ze - In: Journal of business research : JBR 100 (2019), pp. 130-138
Persistent link: https://www.econbiz.de/10012023787
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Do cold images cause cold-heartedness? The impact of visual stimuli on the effectiveness of negative emotional charity appeals
Choi, Jungsil; Rangan, Priyamvadha; Singh, Surendra N. - In: Journal of advertising : official publication of the … 45 (2016) 4, pp. 417-426
Persistent link: https://www.econbiz.de/10011633846
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Opposites attract : impact of background color on effectiveness of emotional charity appeals
Choi, Jungsil; Li, Yexin Jessica; Rangan, Priyamvadha; … - In: International journal of research in marketing : IJRM ; … 37 (2020) 3, pp. 644-660
Persistent link: https://www.econbiz.de/10012494708
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Mental disorder, altruism, and empathy : experimental evidence from middle school students in post-earthquake Sichuan, China
Park, Albert; Sawada, Yasuyuki; Sun, Menghan Shen; … - 2025 - This version: January 2025
Persistent link: https://www.econbiz.de/10015202487