Narrow search
Showing 1 - 10 of 14
Cover Image
Regulation of emotions, interpersonal conflict, and job performance for salespeople
Mulki, Jay P.; Jaramillo, Fernando; Goad, Emily A.; … - In: Journal of business research : JBR 68 (2015) 3, pp. 623-630
Persistent link: https://www.econbiz.de/10010496161
Cover Image
The two minds of the buyer : the difference in expectations and perceptions towards sales personnel in turbulent market contexts
Kuhnle, Jennifer C.; Caemmerer, Barbara; Mulki, Jay P. - In: Journal of customer behaviour 11 (2012) 2, pp. 167-179
Persistent link: https://www.econbiz.de/10009664024
Cover Image
How do salespeople make decisions? : the role of emotions and deliberation on adaptive selling, and the moderating role of intuition
Locander, David A.; Mulki, Jay P.; Weinberg, Frankie J. - In: Psychology & marketing 31 (2014) 6, pp. 387-403
Persistent link: https://www.econbiz.de/10010362504
Cover Image
The interplay of emotion regulation and sales experience in salesperson conflicts : evidence from an emerging economy
Darrat, Mahmoud A.; Mulki, Jay P.; Swimberghe, Krist - In: Journal of global marketing 30 (2017) 2, pp. 99-109
Persistent link: https://www.econbiz.de/10011779410
Cover Image
Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions
Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214
Persistent link: https://www.econbiz.de/10011792002
Cover Image
Embracing ambiguity : the unspoken key to sales success
Mulki, Jay P.; Kamath, Divakar - In: International journal of bank marketing 43 (2025) 3, pp. 644-664
Persistent link: https://www.econbiz.de/10015202557
Cover Image
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behavior
Rutherford, Brian; Boles, James Sanders; Hamwi, G. Alexander - In: Journal of business research : JBR 62 (2009) 11, pp. 1146-1151
Persistent link: https://www.econbiz.de/10003897437
Cover Image
Reducing emotional exhaustion and increasing organizational support
Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2011) 1, pp. 4-13
Persistent link: https://www.econbiz.de/10009007653
Cover Image
Understanding effects of salesperson locus of control
Hamwi, Alex; Rutherford, Brian Nicholas; Boles, James S.; … - In: The journal of business & industrial marketing 29 (2014) 1, pp. 1-10
Persistent link: https://www.econbiz.de/10010252804
Cover Image
Negative emotions, value and relationships : differences between women and men
Babin, Barry J.; Griffin, Mitch; Borges, Adilson; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 471-478
Persistent link: https://www.econbiz.de/10009768989