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~subject:"Emotion"
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Emotion
Consumer behaviour
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Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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Betriebliche Finanzwirtschaft
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Brand attitude
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Consumer Non-Cyclical Companies
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Hussein, Ananda Sabil
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Chintia
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Fitriyah, Nadya Lailatul
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Sunaryo
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Suryadi, Nanang
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ECONIS (ZBW)
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The effect of experience quality on customer loyalty mediated by emotion : a study on ethnic restaurant consumers in Malang City
Chintia
;
Hussein, Ananda Sabil
;
Suryadi, Nanang
-
2022
Persistent link: https://www.econbiz.de/10013445159
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The impacts of self-congruity and positive emotional experience on positive e-WOM with customer satisfaction as a mediator : study on 4-star hotel consumers in Malang City
Fitriyah, Nadya Lailatul
;
Sunaryo
;
Hussein, Ananda Sabil
-
2023
Persistent link: https://www.econbiz.de/10014480131
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