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The impact of customer perceived justice on target-based customer citizenship behaviors : the mediating effects of customer trust and affective commitment
Ahmed Hassaan Mohammed Ali; Song, Jing - In: Review of marketing science 21 (2023) 1, pp. 295-326
Persistent link: https://www.econbiz.de/10014364962
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The mediating role of consumption emotions
Song, Jahyun; Qu, Hailin - In: International journal of hospitality management 66 (2017), pp. 66-76
Persistent link: https://www.econbiz.de/10011810941
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When employees feel envy : the role of psychological capital
Lee, Choonghyoung; Song, Jahyun; Ryan, Bill - In: International journal of hospitality management 105 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013363244