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The impact of coworker support on employee turnover in the hospitality industry

Tews, Michael J.; Michel, John W.; Ellingson, Jill E. - In: Group & organization management : an international journal 38 (2013) 5, pp. 630-653

Persistent link: https://www.econbiz.de/10010200171

Management of frontline finanical sales personnel

Oh, Joon-Hee; Park, Jungkun; Rutherford, Brain N. - In: Journal of financial services marketing : JFSM 19 (2014) 3, pp. 208-220

Persistent link: https://www.econbiz.de/10010497757

Emotional intelligence and organizational citizenship behavior : the mediating role of job satisfaction

Ghewari, Asita A.; Pawar, Satish N. - In: South Asian journal of management : SAJM 28 (2021) 4, pp. 95-119

Persistent link: https://www.econbiz.de/10013040806

The relationship between emotional labor and the well-being of service professionals during the Covid-19 pandemic : examining the moderating roles of job type

Day, Steven W.; Lundy, Harold <Jr.>; Torrance, … - In: Journal of international business and economics : JIBE 21 (2021) 3, pp. 18-27

Persistent link: https://www.econbiz.de/10012886114

"Violating my home boundaries makes me dislike my job" : a multiple mediation model

Nida, Bushra; Tufail, Muhammad Shahid; Saleem, Sharjeel - In: Economic research 35 (2022) 1,6, pp. 6626-6647

Persistent link: https://www.econbiz.de/10014428287

The importance of emotional intelligence for the sales associates profession as a mediation between job stress and job satisfaction

Sandroto, Christine Winstinindah; Fransiska, Jessica - In: International journal of management and economics 57 (2021) 4, pp. 331-342

Sales associates need emotional intelligence (EI) in dealing with job stress and perceived job satisfaction. So far, there has been no research that explains the effect of job stress on job satisfaction with EI as a mediating variable in the sales associate profession. This study examines EI's...

Persistent link: https://www.econbiz.de/10012821529

Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations

Alias, Mazni; Roziah Mohd Rasdi; Maimunah Ismail; … - In: Human resource development international : enhancing … 16 (2013) 5, pp. 538-557

Persistent link: https://www.econbiz.de/10010230250

Impact of emotional intelligence on employees turnover rate in FMCG organizations

Siddiqui, Razi Sultan; Hassan, Atif - In: Pakistan journal of commerce and social sciences 7 (2013) 2, pp. 394-404

The study has been designed to determine the impact of emotional intelligence (EI) on turnover rate of first line managers of FMCG organizations in Karachi. It is generally believed that low emotional intelligence is a determinant of high turnover rate in first line managers of the FMCG...

Persistent link: https://www.econbiz.de/10010340988

What's love got to do with it? : a longitudinal study of the culture of companionate love and employee and client outcomes in a long-term care setting

Barsade, Sigal G.; O'Neill, Olivia Amanda - In: Administrative science quarterly : ASQ ; dedicated to … 59 (2014) 4, pp. 551-598

Persistent link: https://www.econbiz.de/10010465640

The impact of emotional intelligence on job satisfaction moderated by the organizational learning capability among academicians in private higher education institutions in Egypt

El Badawy, Tarek A.; Sadek, Mariam B. - In: Journal of human resource management : HRM 18 (2015) 1, pp. 27-39

Persistent link: https://www.econbiz.de/10010515280