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Transfer pricing is an important managerial decision in a decentralized firm. Analytical research has proposed that different transfer pricing methods are better for different information circumstances in a firm. For example, when information asymmetry is high, the information advantage of the...
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Using administrative data from a major Chinese insurance firm that raised its sales targets and rewards for insurance agents in a highly non-linear incentive system, we find that the improvement in productivity far outweighed the costs associated with bunching distortions and other gaming...
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Problem definition: This paper empirically investigates how customer email engagement affects the profitability of …, it is unclear whether email engagement improves their profitability. The existing literature focuses on email engagement …-edged sword—it increases both customer retention and service consumption, and it may decrease profitability when the increased …
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