Creating and capturing value with physical-digital experiential consumer offerings
Year of publication: |
2024
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Authors: | Lorenz, Johanna ; Kruse, Leona Chandra ; Recker, Jan |
Published in: |
Journal of management information systems : JMIS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-928X, ZDB-ID 2033010-8. - Vol. 41.2024, 3, p. 779-811
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Subject: | consumer experiences | Digital innovation | digitalizing experiences | experience economy | experiential consumer offerings | physical-digital experience | value capture | value creation | Konsumentenverhalten | Consumer behaviour | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Event-Marketing | Event marketing | Experiment |
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