Purpose – The purpose of this paper is to examine the constructs and establish causal relationship between factors for strategically governing a technical university in Indian context. Further, the paper carries out a systemic study to emphasize on the need for these universities to design...

Purpose – The purpose of this paper is to investigate the dimensions of TQM, analyse interrelationships and their combined influence on results achieved in ISO certified engineering institutes in India. Design/methodology/approach – This study is based on the questionnaire survey of a sample...