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~subject:"Fluggesellschaft"
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Fluggesellschaft
Beziehungsmarketing
9
Relationship marketing
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Arbeitszufriedenheit
7
Job satisfaction
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United Arab Emirates
7
Vereinigte Arabische Emirate
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Arbeitsverhalten
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Konsumentenverhalten
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Betriebsklima
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Airline
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Arbeitsleistung
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Arbeitsmobilität
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Brand image
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Coaching
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Coping-Strategie
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Customer incivility
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Al-Hawari, Mohd Ahmad
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Mouakket, Samar
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Asia Pacific journal of marketing and logistics
1
International journal of electronic customer relationship management : IJECRM
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ECONIS (ZBW)
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What hooks customers into using online reservation portals : a multichannel perspective
Al-Hawari, Mohd Ahmad
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009783144
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Do offline factors trigger customers' appetite for online continual usage? : a study of online reservation in the airline industry
Al-Hawari, Mohd Ahmad
;
Mouakket, Samar
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
4
,
pp. 640-657
Persistent link: https://www.econbiz.de/10009659848
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