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Gastgewerbe
Consumer behaviour
32
Konsumentenverhalten
32
Gastronomie
12
Restaurant industry
12
Dienstleistungsqualität
11
Service quality
11
Customer satisfaction
9
Kundenzufriedenheit
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Hospitality industry
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Theory
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Work behaviour
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Holiday behaviour
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Job satisfaction
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Relationship marketing
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Confidence
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Coronavirus
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Vertrauen
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Arbeitszufriedenheit
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Brand image
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Emotion
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Hospital
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Hotel industry
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Hotellerie
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Krankenhaus
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Markenimage
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Online retailing
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Online-Handel
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Organizational behaviour
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Perception
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Robot
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Roboter
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Scale development
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Lu, Lu
8
Lee, Wangoo
2
Wu, Luorong
2
Andajigarmaroudi, Saeed
1
Baker, Melissa
1
Guchait, Priyanko
1
Hughes, Karen
1
Jin, Dan
1
Kim, Sangkyun
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King, Ceridwyn A.
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Lee, Lindsey
1
Li, Xiang
1
Lim, SangGon
1
Miao, Li
1
Mody, Makarand Amrish
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Ok, Chihyung
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Singal, Manisha
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Young, Cheri
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International journal of hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Healing the pain : does COVID-19 isolation drive intentions to seek travel and hospitality experiences?
Lu, Lu
;
Lee, Lindsey
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 620-639
Persistent link: https://www.econbiz.de/10013327194
Saved in:
2
Service encounter value and online engagement behaviors
Zhang, Tingting (Christina)
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
3
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
4
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
5
Improving employee-robot collaboration in hospitality : understanding the zero-sum mindset
Jin, Dan
;
Lu, Lu
;
Lee, Wangoo
-
2025
Persistent link: https://www.econbiz.de/10015359588
Saved in:
6
The hospitable thought that counts : an emerging theory of "AI consciousness" in Genuine hospitality
Lee, Wangoo
;
Lu, Lu
-
2024
Persistent link: https://www.econbiz.de/10015339224
Saved in:
7
Launch of the JHTR featured section "insight & foresight" : inspire "homegrown" theorizing in hospitality and tourism research
Miao, Li
;
Baker, Melissa
;
Hughes, Karen
;
Kim, Sangkyun
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
6
,
pp. 1087-1095
Persistent link: https://www.econbiz.de/10013387362
Saved in:
8
A meta-analytic review of hospitality and tourism employees' creativity and innovative behavior
Lim, SangGon
;
Ok, Chihyung
;
Lu, Lu
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10015073132
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