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eCRM system adoption by hospitality organizations : a technology-organization-environment (TOE) framework
Racherla, Pradeep; Hu, Clark - In: Journal of hospitality & leisure marketing : the … 17 (2008) 1/2, pp. 30-58
Persistent link: https://www.econbiz.de/10003766542
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Visual representation of knowledge networks : a social network analysis of hospitality research domain
Hu, Clark; Racherla, Pradeep - In: International journal of hospitality management 27 (2008) 2, pp. 302-312
Persistent link: https://www.econbiz.de/10003687516