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To voice or not to voice? : employee caring practice, employee gratitude, and positive reciprocity norm in the hospitality industry

Liu, Bing; Li, Fengyu; Liu, Zhaopeng; Qu, Xiaohui; Men, … - In: International journal of hospitality management 114 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014439996

Ethical leadership in tourism and hospitality management : a systematic literature review and research agenda

Hoang, Giang; Yang, Mingjun; Luu Trong Tuan - In: International journal of hospitality management 114 (2023), pp. 1-18

Persistent link: https://www.econbiz.de/10014439964

The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective

Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012585698

A systematic literature review of authentic leadership in tourism and hospitality : a call for future research

Hoang, Giang; Luu Trong Tuan; Yang, Mingjun - In: The Cornell hospitality quarterly 66 (2025) 1, pp. 110-132

Persistent link: https://www.econbiz.de/10015187657

Can developmental culture enhance team service innovation? : quantitative and qualitative analyses in the hospitality industry

Yang, Mingjun; Luu Trong Tuan; Qian, David - In: International journal of contemporary hospitality management 34 (2022) 10, pp. 3881-3909

Persistent link: https://www.econbiz.de/10013413123

Group diversity and employee service innovative behavior in the hospitality industry : a multilevel model

Yang, Mingjun; Luu Trong Tuan; Qian, David - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 808-835

Persistent link: https://www.econbiz.de/10013164503

Generative artificial intelligence in the hospitality and tourism industry : developing a framework for future research

Dogru, Tarik; Line, Nathaniel D.; Mody, Makarand Amrish; … - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 2, pp. 235-253

Persistent link: https://www.econbiz.de/10015193190

Boosting engagement effects of wellness programs in hospitality workplaces

Yu, Hongxuan; Zhang, Tingting (Christina); Zhang, Pei - In: Administrative Sciences : open access journal 14 (2024) 11, pp. 1-15

The objective of the study is twofold: to investigate the direct effect of employee wellness programs on employee engagement in the hospitality industry, and to examine the mediating role of corporate social responsibility as well as the moderating role of employees' health conditions in these...

Persistent link: https://www.econbiz.de/10015178246

Experience design of lifestyle communities : the future of hospitality and tourism

Zhang, Tingting (Christina); Hua, Nan; Heo, Jaewan; … - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4258-4277

Persistent link: https://www.econbiz.de/10015152937

Service encounter value and online engagement behaviors

Zhang, Tingting (Christina); Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012241352