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Empirical research in healthcare operations : past research, present understanding, and future opportunities

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Improving hand hygiene process compliance through process monitoring in healthcare

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Qualitätsmanagement im Gesundheitswesen

Klusen, Norbert (ed.); Meusch, Andreas (ed.); … - 2010 - 1. Auflage

Abstract: Der Ruf nach einem Mehr an Qualität im Gesundheitswesen ist mittlerweile eine stete Forderung in der …Der Ruf nach einem Mehr an Qualität im Gesundheitswesen ist mittlerweile eine stete Forderung in der Diskussion im …

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Qualitätsmanagement im Gesundheitswesen

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The development of process innovation and organisational performance in Malaysian healthcare industry

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Coordination of autonomous healthcare entities : emergency response to multiple casualty incidents

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Assessing the impact of service level when customer needs are uncertain : an empirical investigation of hospital step-down units

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Achieving time-sensitive organizational performance through mindful use of technologies and routines

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Integration of simulation modelling and lean management to improve patient flow at outpatient clinics

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