After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

After six years as an upper-middle-level manager of a technology manufacturing company, a California-based subsidiary of an English firm, John Wolford has become a general manager. But he finds his new role much more stressful. A sales representative complains that the plant has not shipped to...

Piaggio, manufacturer of the Vespa motor scooter, must decide whether to outsource production of a new engine. The decision is surrounded by uncertainty about the achievable sales volume for the engine, particularly as competitors' new and less expensive products are gaining popularity. The A...

Piaggio, manufacturer of the Vespa motor scooter, must decide whether to outsource production of a new engine. The decision is surrounded by uncertainty about the achievable sales volume for the engine, particularly as competitors' new and less expensive products are gaining popularity. The A...