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Learning from my success and from others' failure : evidence from minimally invasive cardiac surgery

Kc, Diwas Singh; Staats, Bradley R.; Gino, Francesca - In: Management science : journal of the Institute for … 59 (2013) 11, pp. 2435-2449

Persistent link: https://www.econbiz.de/10010229360

Task selection and workload : a focus on completing easy tasks hurts long-term performance

Kc, Diwas Singh; Staats, Bradley R.; Kouchaki, Maryam; … - 2017

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work more quickly. As the number...

Persistent link: https://www.econbiz.de/10011901619

Learning from customers : individual and organizational effects in outsourced radiological services

Clark, Jonathan R.; Huckman, Robert S.; Staats, Bradley R. - In: Organization science : a journal of the Institute for … 24 (2013) 5, pp. 1539-1557

Persistent link: https://www.econbiz.de/10010196125

Inside the learning curve : customer-, domain-, and technology-specific learning in outsourced radiological services

Clark, Jonathan R.; Huckman, Robert S.; Staats, Bradley R. - 2010

Persistent link: https://www.econbiz.de/10008771316

Discretionary task ordering : queue management in radiological services

Ibanez, Maria R.; Clark, Jonathan R.; Huckman, Robert S.; … - In: Management science : journal of the Institute for … 64 (2018) 9, pp. 4389-4407

Persistent link: https://www.econbiz.de/10011921530

Maintaining continuity in service : an empirical examination of primary care physicians

Ahuja, Vishal; Alvarez, Carlos A.; Staats, Bradley R. - In: Manufacturing & service operations management : M & SOM 22 (2020) 5, pp. 1088-1106

Persistent link: https://www.econbiz.de/10012296792

Focusing provider attention : an empirical examination of incentives and feedback in flu vaccinations

Niewoehner, Robert J.; Staats, Bradley R. - In: Management science : journal of the Institute for … 68 (2022) 5, pp. 3680-3702

Persistent link: https://www.econbiz.de/10013368926

Physician discretion and patient pick-up : how familiarity encourages multitasking in the emergency department

Niewoehner, Robert, III; Diwas KC; Staats, Bradley R. - In: Operations research 71 (2023) 3, pp. 958-978

Persistent link: https://www.econbiz.de/10014309130

Frontiers in operations: does physician’s choice of when to perform EHR tasks influence total EHR workload?

Celik, Umit; Rath, Sandeep; Kesavan, Saravanan; Staats, … - In: Manufacturing & service operations management : M & SOM 26 (2024) 4, pp. 1190-1210

Persistent link: https://www.econbiz.de/10014634307

Storytelling as a tool for vicarious learning among air medical transport crews

Myers, Christopher G. - In: Administrative science quarterly : ASQ 67 (2022) 2, pp. 378-422

Persistent link: https://www.econbiz.de/10013258223