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Developing a HospiSE scale for hospital service excellence
Ho, Voon Boo
;
Abdullah, Firdaus
;
Lee, Nagarajah
;
Kueh, Karen
- In:
International journal of quality & reliability management
31
(
2014
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10010250049
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