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~subject:"Hospital"
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Hospital
Consumer behaviour
63
Konsumentenverhalten
59
Customer satisfaction
32
Service quality
30
Relationship marketing
29
Beziehungsmarketing
28
Dienstleistungsqualität
27
Kundenzufriedenheit
25
Hospitality industry
19
Social Web
19
Social web
19
Gastgewerbe
17
Hotel industry
15
Hotellerie
14
Viral marketing
14
Virales Marketing
14
Internet marketing
13
Online-Marketing
13
Tourismus
12
Confidence
11
Tourism
11
Brand image
10
Customer loyalty
10
Gastronomie
10
Online retailing
10
Online-Handel
10
Restaurant industry
10
Vertrauen
10
Emotion
9
Krankenhaus
9
Brand management
8
Customer integration
8
Generation Y
8
Innovation
8
Kundenintegration
8
Markenimage
8
Tourism industry
8
Tourismuswirtschaft
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Bilgihan, Anil
8
Hanks, Lydia
2
Kandampully, Jay
2
Mody, Makarand Amrish
2
Okumus, Fevzi
2
Ayoun, Baker
1
Bakir, Selim
1
Bujisic, Milos
1
Cetin, Gurel
1
Cheng, Xusen
1
Demirciftci, Tevfik
1
Dogru, Tarik
1
Fu, Shixuan
1
Köseoglu, Mehmet Ali
1
Li, Yizhi
1
Line, Nathan Discepoli
1
Line, Nathaniel D.
1
Marimuthu, Malliga
1
Riel, Allard C. R. van
1
Sharma, Anuj
1
Su, Linlin
1
Taghizadeh, Seyedeh Khadijeh
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Van Niekerk, Mathilda
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality and tourism insights
1
Journal of revenue and pricing management
1
The Cornell hospitality quarterly
1
The TQM journal : the international review of organizational improvement
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Tourism management : research, policies, practice
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ECONIS (ZBW)
9
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1
Toward holistic experience-oriented service innovation : co-creating sustainable value with customers and society
Kandampully, Jay
;
Bilgihan, Anil
;
Riel, Allard C. R. van
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
Saved in:
2
Understanding the process of patient empowerment and their well-being in the context of outpatient services
Marimuthu, Malliga
;
Taghizadeh, Seyedeh Khadijeh
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1713-1731
Persistent link: https://www.econbiz.de/10014320933
Saved in:
3
Hospitality marketing research : bridging the practical gap
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathan Discepoli
; …
- In:
International journal of contemporary hospitality management
37
(
2025
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10015210175
Saved in:
4
Interdisciplinary research in tourism
Okumus, Fevzi
;
Van Niekerk, Mathilda
;
Köseoglu, Mehmet Ali
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 540-549
Persistent link: https://www.econbiz.de/10011903618
Saved in:
5
Coping with RM challenges in hospitality education
Demirciftci, Tevfik
;
Cetin, Gurel
;
Bilgihan, Anil
- In:
Journal of revenue and pricing management
16
(
2017
)
5
,
pp. 499-512
Persistent link: https://www.econbiz.de/10011774542
Saved in:
6
Designing collaboration process facilitation in hotel management teams to improve collaboration performance
Fu, Shixuan
;
Cheng, Xusen
;
Su, Linlin
;
Bilgihan, Anil
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293857
Saved in:
7
Rethinking the role of hospitality in society : the HOST model
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathaniel D.
;
Mody, …
-
2024
Persistent link: https://www.econbiz.de/10015135813
Saved in:
8
AI awareness and employee-related outcomes : a systematic review of the hospitality literature and a framework for future research
Bakir, Selim
;
Dogru, Tarik
;
Bilgihan, Anil
;
Ayoun, Baker
-
2025
Persistent link: https://www.econbiz.de/10015340116
Saved in:
9
Emotion and cognition in customer experience : a mixed-method study on loyalty formation in the hospitality sector
Bujisic, Milos
;
Li, Yizhi
;
Bilgihan, Anil
- In:
Journal of hospitality and tourism insights
8
(
2025
)
4
,
pp. 1522-1545
Persistent link: https://www.econbiz.de/10015373095
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