The tourism and hospitality industry is perceived as being a major contributor to employment growth in Australia and in north-east New South Wales (NSW) in particular. Despite the importance of the sector there has been very little empirical research into employment relations in the industry....

This paper provides an analysis of human resource development and knowledge capital management relations practices used by hotels and resorts in 2007. The study examined the employment instruments used, methods of employee recruitment, selection, staff turnover trends, remuneration policies,...