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Healing the pain : does COVID-19 isolation drive intentions to seek travel and hospitality experiences?
Lu, Lu; Lee, Lindsey; Wu, Luorong; Li, Xiang - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 620-639
Persistent link: https://www.econbiz.de/10013327194
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Service encounter value and online engagement behaviors
Zhang, Tingting (Christina); Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu; Mody, Makarand Amrish; Andajigarmaroudi, Saeed - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
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Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong; King, Ceridwyn A.; Lu, Lu; Guchait, Priyanko - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
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Improving employee-robot collaboration in hospitality : understanding the zero-sum mindset
Jin, Dan; Lu, Lu; Lee, Wangoo - 2025
Persistent link: https://www.econbiz.de/10015359588
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Launch of the JHTR featured section "insight & foresight" : inspire "homegrown" theorizing in hospitality and tourism research
Miao, Li; Baker, Melissa; Hughes, Karen; Kim, Sangkyun; … - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 6, pp. 1087-1095
Persistent link: https://www.econbiz.de/10013387362
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A meta-analytic review of hospitality and tourism employees' creativity and innovative behavior
Lim, SangGon; Ok, Chihyung; Lu, Lu - In: Tourism management : research, policies, practice 105 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015073132