Although there is much in print dealing with hotel design and hotel operation, there are no publications in which the relationship between the two is discussed. Describes the Marriott Courtyard concept of Scotts Hotels Ltd, in which the construction, services and operational style of the hotels...

Presents the findings of a survey of graduates who received the higher national diploma in hotel, catering and institutional management at Norwich in 1984. With the benefit of ten years′ experienced hindsight they identify the skills that they feel they gained and those that they felt were not...

Sustained growth in the short break market has enabled hotel companies to develop nationally recognised brands such as Thistle Hotels′ “Highlife Breaks”. Success in the serviced accommodation sector of this market critically depends on effective retail brand distribution and the...

Important developments in the hospitality industry in the 1980s are reviewed and their implications for the 1990s discussed. It is proposed that social and demographic changes will continue to produce a great influence on the demand for hospitality services. Continued success in the 1990s will...