This paper aims at understanding the different dimensions of life cycle of a seaport enabling the port-planners to decide on their strategies. There are different stages in the life cycle of an organization. The course of action would vary from stage to stage of the life cycle. This paper aims...

Purpose – The purpose of this paper is to investigate the dimensions of TQM, analyse interrelationships and their combined influence on results achieved in ISO certified engineering institutes in India. Design/methodology/approach – This study is based on the questionnaire survey of a sample...

Purpose – The purpose of this paper is to explore the rationale for the lack of growth in the two‐wheeler service sector despite an exponential growth in the number of two‐wheelers on Indian roads. Design/methodology/approach – The data of a premier manufacturer were gathered to develop...