An organization improves its performance by implementing ISO 9001, but there are not many scientific journals that discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on organizational performance to achieve business sustainability. This...

The maintenance and enhancement of organizational performance is a challenge for firms as they always try to sustain competitive advantage. This challenge may be convened through the principles of total quality management (TQM). The organizations ought to understand what dimensions of quality...