Narrow search
Showing 1 - 10 of 20
Cover Image
Redesigning IT-enabled customer support processes for dynamic environments
El Sawy, Omar A. - In: Business process transformation, (pp. 157-183). 2008
Persistent link: https://www.econbiz.de/10010474632
Cover Image
Information technology and customer service : redesigning the customer support process for the electronic economy: insights from storage dimensions
El Sawy, Omar A.; Bowles, G. - In: Strategic information management : challenges and …, (pp. 555-587). 2003
Persistent link: https://www.econbiz.de/10001749913
Cover Image
Impactful research on transformational information technology : an opportunity to inform new audiences
Lucas, Henry C.; Agarwal, Ritu; El Sawy, Omar A.; … - In: Management information systems : mis quarterly 37 (2013) 2, pp. 371-382
Persistent link: https://www.econbiz.de/10009746910
Cover Image
Silence or knowing in IT-facilitated face-to-face meetings
Raven, Arjan; El Sawy, Omar A. - In: Journal of organizational computing and electronic commerce 22 (2012) 2, pp. 111-131
Persistent link: https://www.econbiz.de/10009557664
Cover Image
Vigilant information systems : the Western digital experience
Houghton, Robert J.; El Sawy, Omar A.; Gray, Paul; … - In: Agile information systems : conceptualization, …, (pp. 222-238). 2007
Persistent link: https://www.econbiz.de/10003849717
Cover Image
How managers perceive real-time management : thinking fast & flow
Rydén, Pernille; El Sawy, Omar A. - In: California management review 61 (2019) 2, pp. 155-177
Persistent link: https://www.econbiz.de/10012175436
Cover Image
Congruent patterns of outsourcing capabilities : a bilateral perspective
Koo, Yunmo; Park, YoungKi; Ham, Juyeon; Lee, Jae-Nam - In: The journal of strategic information systems : … 28 (2019) 4, pp. 1-16
Persistent link: https://www.econbiz.de/10012145632
Cover Image
Interfirm IT capability profiles and communications for cocreating relational value : evidence from the logistics industry
Rai, Arun; Pavlou, Paul A.; Im, Ghiyoung; Du, Steve - In: Management information systems : mis quarterly 36 (2012) 1, pp. 233-262
Persistent link: https://www.econbiz.de/10009509629
Cover Image
Swift guanxi in online marketplaces : the role of computer-mediated communication technologies
Ou, Carol Xiaojuan; Pavlou, Paul A.; Davison, Robert M. - In: Management information systems : mis quarterly 38 (2014) 1, pp. 209-230
Persistent link: https://www.econbiz.de/10010258242
Cover Image
Technology trust in Internet-based interorganizational electronic commerce
Ratnasingam, Pauline; Pavlou, Paul A. - In: The social and cognitive impacts of e-commerce on …, (pp. 311-337). 2004
Persistent link: https://www.econbiz.de/10002108074