Purpose – The purpose of this paper is to examine the practices and processes of trust building and use in collaborative networking for product innovation and to compare face to face with virtual networking. Design/methodology/approach – Guided by a literature review and preliminary...

Purpose – The paper aims to better understand the process of networking by small business with their customers to achieve innovations. In particular the relative roles of face‐to‐face and virtual interaction are to be investigated. Design/methodology/approach – Initially a week of...

Purpose – The purpose of this paper is to address the lack of conceptualisation within the emerging field of social enterprise, the aim is to contribute to a better understanding of process effectiveness and potential. Design/methodology/approach – The literature is drawn upon in providing a...