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Service innovation : a service-dominant logic perspective
Lusch, Robert F.; Nambisan, Satish - In: Management information systems : mis quarterly 39 (2015) 1, pp. 155-175
Persistent link: https://www.econbiz.de/10010505863
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The secret to true service innovation
Bettencourt, Lance A.; Brown, Stephen Walter; Sirianni, … - In: Business horizons 56 (2013) 1, pp. 13-22
Persistent link: https://www.econbiz.de/10009706803
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From goods to great : service innovation in a product-dominant firm
Bettencourt, Lance A.; Brown, Stephen Walter - In: Business horizons 56 (2013) 3, pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
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Giving customers a fair hearing
Ulwick, Anthony W.; Bettencourt, Lance A. - In: MIT sloan management review 49 (2007/08) 3, pp. 62-68
Persistent link: https://www.econbiz.de/10003714566
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The customer-centered innovation map
Bettencourt, Lance A.; Ulwick, Anthony W. - In: Harvard business review : HBR 86 (2008) 5, pp. 109-114
Persistent link: https://www.econbiz.de/10003692135
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Innovation through institutionalization : a service ecosystems perspective
Vargo, Stephen L.; Wieland, Heiko; Akaka, Melissa Archpru - In: Industrial marketing management : the international … 44 (2015), pp. 63-72
Persistent link: https://www.econbiz.de/10010481965
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Guest editorial: how value cocreation and innovation drive service ecosystem evolution
Akaka, Melissa Archpru; Kaartemo, Valtteri; Siltaloppi, … - In: Journal of service management 36 (2025) 2, pp. 133-141
Persistent link: https://www.econbiz.de/10015401098
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Special issue: value cocreation and innovation in service ecosystems
Akaka, Melissa Archpru (ed.); Kaartemo, Valtteri (ed.);  … - 2025
Persistent link: https://www.econbiz.de/10015401128