Communication as Social Theory: The Social Side of Knowledge Management develops a social theory at micro level, with communication as the essential social mechanism within the theory. Leadership expert Johannessen examines how we can advance communication as social theory. The communicative...

Both "actions" and "interactions' can be considered as micro-operations that can be aggregated from a systemic perspective. Whereas actions operate historically, interactions provide the events retrospectively with meaning. Luhmann's sociology of communication systems adds to the approach of...