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An AHP/DEA ranking method based on service quality approach : a case study in hotel industry

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Prioritisation of departments based on service quality dimensions in Isfahan Steel Company : a multiple criteria decision making approach

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Optimum maintenance strategy : a case study in the mining industry

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Ranking electronic customer complaints by FMEA and TOPSIS with a case study in Isfahan Province Gas Company

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RFID acceptance in SMEs using TOE framework : an empirical investigation on Iranian SMEs

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Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach

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Nowadays, the banking industry has a principal and key role in the economic growth and development of countries. In recent years, privatisation of the banking industry in Iran has led to more competition in this industry. This fact highlights the necessity for greater attention to this field of...

Persistent link: https://www.econbiz.de/10010816456