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The effect of trust, customer satisfaction and image on customers' loyalty in Islamic banking sector
Hoq, Mohammad Ziaul; Sultana, Nigar; Amin, Muslim - In: South Asian journal of management : SAJM 17 (2010) 1, pp. 70-93
Persistent link: https://www.econbiz.de/10003979690
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Islamic banks : contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim on non-Muslim customers in Malaysia
Amin, Muslim; Zaidi Isa; Fontaine, Rodrigue - In: The international journal of bank marketing : IJBM 31 (2013) 2, pp. 79-97
Persistent link: https://www.econbiz.de/10009733592
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An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim; Zaidi Isa - In: International journal of Islamic and Middle Eastern … 1 (2008) 3, pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
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The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
Amin, Muslim; Zaidi Bin Isa; Fontaine, Rodrigue - In: The service industries journal 31 (2011) 9/10, pp. 1519-1532
Persistent link: https://www.econbiz.de/10009232967