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Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance
Schwepker, Charles H. <Jr.>; Schultz, Roberta J. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 93-107
Persistent link: https://www.econbiz.de/10010527074
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Sales quotas : unintended consequences on trust in organization, customer-oriented selling, and sales performance
Schwepker, Charles H. <Jr.>; Good, David J. - In: Journal of marketing theory and practice 20 (2012) 4, pp. 437-452
Persistent link: https://www.econbiz.de/10009688898
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Improving salespeople's trust in the organization, moral judgment and performance through transformational leadership
Schwepker, Charles H. <Jr.>; Good, David J. - In: The journal of business & industrial marketing 28 (2013) 7, pp. 535-546
Persistent link: https://www.econbiz.de/10010125764
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Improving sales performance through commitment to superior customer value : the role of psychological ethical climate
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 33 (2013) 4, pp. 389-402
Persistent link: https://www.econbiz.de/10010247628
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Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
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Ethical leadership in the salesforce : effects on salesperson customer orientation, commitment to customer value and job stress
Schwepker, Charles H. <Jr.>; Ingram, Thomas N. - In: The journal of business & industrial marketing 31 (2016) 7, pp. 914-927
Persistent link: https://www.econbiz.de/10011564161
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Using ethical leadership to reduce job stress and improve performance quality in the hospitality industry
Schwepker, Charles H. <Jr.>; Dimitriou, Christina K. - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495093
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Salesperson grit : reducing unethical behavior and job stress
Schwepker, Charles H. <Jr.>; Good, Megan C. - In: The journal of business & industrial marketing 37 (2022) 9, pp. 1887-1902
Persistent link: https://www.econbiz.de/10013401995
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Business-to-business salespeople and political skill : relationship building, deviance, and performance
Good, Megan C.; Schwepker, Charles H. <Jr.> - In: Journal of business research : JBR 139 (2022), pp. 32-43
Persistent link: https://www.econbiz.de/10013194145