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This paper introduces the reader to Organizational Neuroscience, an emerging area of scholarly dialogue that explores the implications of brain science for workplace behavior. We begin by discussing how going inside the brain adds new levels of analysis that can advance and connect theories of...
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For decades, since at least the famous Hawthorne studies, the happy/productive worker thesis has forcefully captured the imagination of management scholars and human resource professionals alike. According to this “Holy Grail” of management research, workers who are happy on the job will...
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Display rules are formal and informal norms that regulate the expression of workplace emotion. Organizations impose display rules to meet at least three objectives: please customers, maintain internal harmony, and promote employee well-being. Despite these valid intentions, display rules can...
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