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A relational perspective on supervisor-initiated turnover : implications for human resource management based on a multi-method investigation of leader-member exchange relationships
Becker, Laura; Ertz, Elias; Büttgen, Marion - In: Human resource management 62 (2023) 4, pp. 547-564
Persistent link: https://www.econbiz.de/10014364173
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Kundenzufriedenheit als Determinante von Mitarbeiterzufriedenheit und -bindung : eine dyadische und experimentelle Analyse
Frey, Regina Viola - 2011 - 1. Aufl.
Persistent link: https://www.econbiz.de/10009010883
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The customer employee relationship revisited : a new perspective for human capital management?
Frey, Regina Viola - In: Talent management of knowledge workers : embracing the …, (pp. 106-117). 2010
Persistent link: https://www.econbiz.de/10008746553
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Kundenzufriedenheit als Determinante von Mitarbeiterzufriedenheit im Professional Services Kontext
Frey, Regina Viola - In: Aktuelle Beiträge zur Dienstleistungsforschung : [im …, (pp. 101-122). 2013
Persistent link: https://www.econbiz.de/10010462328
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How customer satisfaction affects employee satisfaction and retention in a professional services context
Frey, Regina Viola; Bayón, Tomás; Totzek, Dirk - In: Journal of service research : JSR 16 (2013) 4, pp. 503-517
Persistent link: https://www.econbiz.de/10010203516
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The productivity tax of new office concepts : a comparative review of open-plan offices, activity-based working, and single-office concepts
Gerlitz, Andrea; Hülsbeck, Marcel - In: Management review quarterly 74 (2024) 2, pp. 745-775
Persistent link: https://www.econbiz.de/10015125033